Rental Law Changes from 1st May 2025

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As part of our commitment to keeping you informed, we would like to make you aware of recent updates to Queensland’s rental legislation, which took effect from 1 May 2025. These reforms aim to strengthen transparency, privacy and fairness for both property owners and tenants.

Below is a summary of the key changes that may affect your investment property:

Introduction of a Standardised Application Form

The rental application process has been updated with the introduction of the new government-issued Form 22.

• Tenants must be given at least two application options, including one that is free and easy to access.
• Only specific information such as rental history, income and references can be requested.
• We are no longer permitted to ask for:
  • Bank statements that show spending patterns
  • Details of past tribunal outcomes
  • Information about previous bond claims

Stricter Privacy and Data Management Rules

There are now clearer obligations around how personal data is handled:

• Tenant ID can be sighted but not retained, unless explicit consent is provided.
• Personal data from unsuccessful applicants must be securely destroyed within 3 months.
• For approved tenants, personal records can be kept for a maximum of 7 years after the tenancy ends.

Disclosure of Financial Incentives

If a third-party rent payment platform is used and it provides us with a financial benefit, this must now be transparently disclosed to the tenant.

Changes to Entry Notification Periods

• The minimum notice period for property entry has increased from 24 to 48 hours.
• Once a Notice to Leave is issued, property access is limited to two visits within a 7-day period, unless otherwise agreed by the tenant or in the case of an emergency.

Formalised Process for Tenant Modifications

Tenants are now required to submit Form 23 when requesting to install fixtures or make alterations to the property (such as hanging picture hooks or creating garden beds).

• We will respond to these requests on your behalf within 28 days. If the request appears reasonable and we are unable to reach you after making reasonable attempts, we will proceed to respond in a way that aligns with legislative requirements and your property's best interests.
• If a request is declined, tenants have the right to apply to QCAT (Queensland Civil and Administrative Tribunal) to have the matter reviewed.

Rent Bidding Restrictions Reinforced

While rent bidding bans existed previously, the 2025 updates provide clearer guidance and stricter enforcement:

• All rental listings must advertise a fixed rent amount.
• Property managers and owners are not allowed to invite or accept offers above the listed rent price.
• This ensures a fair and transparent process for all applicants.

What This Means for You
If you are a PRLM client than we have already updated our systems and internal processes to comply with these legislative requirements. No action is required from you at this stage. You can feel confident that we will continue to manage your property in full accordance with current laws and industry best practice.

If you would like more information about how these changes might impact your investment, please feel free to reach out!